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Wherever you travel worldwide, you can always count on VISA Travel Service™ for any card-related need. Call us 24 hours a day, 365 days a year and we'll connect you with a representative who speaks your language, and can help with:
To Call Reversing the Charges from anywhere in Mexico, follow the instructions below↓
The VISA telephone numbers below are important for tourists that might need to contact us because of lost or stolen traveler's checks, credit cards, or to simply find a balance on your account/credit card. All of the VISA numbers listed below will accept collect calls from you while traveling anywhere in Mexico by making the call through this Toll Free Operator Services Number (this is a toll free number which does not require a card to be inserted into the pay phone):
First Dial: 
, then give the operator one of the numbers listed below asking that the call be made "collect" to your destination.
| When calling from the USA or Canada, please use the Toll Free Number below to access the operator first:
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Note: VISA OR MASTERCARD CREDIT CARDS OR DEBIT CARDS ISSUED BY ANY BANK WORLDWIDE MAY BE REPORTED BY CALLING THE VISA OR MASTERCARD TELEPHONE NUMBERS (click appropriate link). THESE OFFICES ARE AVAILABLE 24 HOURS A DAY, 7 DAYS A WEEK, AND WILL TRANSFER YOUR CALL TO ANY BANK YOU WISH TO SPEAK TO --- EVEN FOR PURPOSES OF DISCUSSING PERSONAL, CORPORATE OR OTHER BANK-RELATED INFORMATION.
Traveling?
For convenience while on the go, print this emergency service information (see above PDF Generator).
| To best assist our customer service, please have the following information on hand: |
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| Please note: If you are the secondary cardholder for this card, you will you will also need to provide the primary cardholder’s identification verifications details. |
